Legal & Compliance

Terms & Conditions

Last Updated: September 11, 2026

1. Agreement & Scope

Welcome to BoostBridge Marketing Limited ("BoostBridge", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your use of the BoostBridge Marketing website, Android application, client portal, and the professional services offered through them (collectively, the "Services").

By creating an account, submitting a project request, placing an order, making a payment, or otherwise using the Services, you agree to these Terms and the policies incorporated by reference, including our Privacy Policy and Service Cancellation & Refund Policy. If you do not agree, do not use the Services.

2. Eligibility & Business Use

You must have legal capacity to enter into a binding agreement in your jurisdiction. If you use BoostBridge on behalf of a company, organization, or other entity, you represent that you are authorized to accept these Terms on its behalf.

BoostBridge is primarily designed for customers seeking business, marketing, design, development, consulting, SEO, social media, and related professional services.

3. BoostBridge Android App & Client Portal

The BoostBridge Android application and client portal provide tools that may allow customers to browse services, create and manage project requests, review project information, communicate regarding projects, manage account information, review invoices, and access supported payment functions.

App features may change as the Services evolve. Availability of a feature does not create a guarantee that the feature will remain available permanently or without interruption.

4. Accounts & Security

You agree to provide accurate, current, and complete account information and to keep relevant information reasonably up to date. You are responsible for safeguarding your password and account access.

  • Do not share credentials with unauthorized persons.
  • Notify BoostBridge promptly if you reasonably suspect unauthorized access to your account.
  • You are responsible for activity performed through your account to the extent permitted by applicable law.
  • We may require reasonable verification before processing sensitive account, payment, privacy, or deletion requests.

5. Orders, Project Requirements & Scope

When submitting an order or project request, you are responsible for providing accurate and sufficiently complete requirements. Project scope may be based on the selected service, project title, written requirements, agreed price or budget, communications, and any other terms specifically agreed between you and BoostBridge.

Material changes requested after work begins may require additional time, a revised scope, or additional fees. BoostBridge is not responsible for delays caused by missing, inaccurate, late, or incomplete customer information, approvals, credentials, content, or other dependencies reasonably required to perform the service.

6. Fees, Invoices & Payments

Prices or project budgets are displayed or agreed in connection with the relevant service or order. You agree to pay authorized charges associated with orders you place. Applicable invoices and payment status may be available through the BoostBridge client portal or Android application.

Supported card payments may be processed by Stripe or another disclosed payment provider. Payment providers may apply their own terms, privacy practices, fraud checks, card-network rules, and processing requirements. BoostBridge does not intentionally store full card numbers or card security codes on its servers.

Refunds and cancellations are governed by our Service Cancellation & Refund Policy and any mandatory rights available under applicable law.

7. Professional Services & Third-Party Results

BoostBridge provides professional services and uses commercially reasonable efforts to perform the agreed scope. However, many marketing outcomes depend on factors outside our control, including search engines, social networks, advertising platforms, competitors, customer websites, market conditions, algorithm changes, and customer actions.

Unless expressly stated in a separate signed agreement, BoostBridge does not guarantee a specific search-engine ranking, follower count, engagement level, traffic level, sales volume, revenue amount, conversion rate, approval by a third-party platform, or other specific external business result.

8. Customer Materials & Permissions

You retain ownership of materials you provide to BoostBridge, subject to any rights belonging to third parties. You represent that you have the necessary rights and permissions to provide those materials and to authorize BoostBridge to use them for the requested project.

You grant BoostBridge a limited, non-exclusive license to access, reproduce, modify, process, or otherwise use customer-provided materials only as reasonably necessary to perform, support, document, or secure the requested Services and to comply with legal obligations.

9. Deliverables & Intellectual Property

BoostBridge retains ownership of its pre-existing intellectual property, internal tools, templates, processes, methodologies, software, know-how, and materials not created specifically as a final customer deliverable.

Rights in custom final deliverables may depend on the service purchased and any specific written project agreement. Unless otherwise agreed, applicable rights in a final custom deliverable intended for the customer are transferred or licensed after full payment, while BoostBridge retains its pre-existing materials and reusable know-how.

Third-party assets, software, fonts, stock materials, platform components, or licensed materials remain subject to their respective third-party licenses.

10. Acceptable Use & Prohibited Activities

You may not misuse the Services. Prohibited activities include:

  • Violating applicable law, regulation, intellectual-property rights, privacy rights, or other third-party rights.
  • Providing malicious code, malware, fraudulent information, stolen credentials, or unlawfully obtained content.
  • Attempting unauthorized access to BoostBridge systems, accounts, APIs, infrastructure, or other users' information.
  • Using automated tools to scrape, overload, disrupt, probe, or abuse the Services without authorization.
  • Using BoostBridge to facilitate fraud, deception, harassment, unlawful impersonation, or other unlawful conduct.
  • Interfering with security, payment verification, authentication, project records, or service availability.

11. Reviews, Messages & Communications

Where the Services permit project messages, reviews, or other submissions, you are responsible for the content you submit. Reviews should reflect genuine experiences and must not contain unlawful, abusive, fraudulent, infringing, or intentionally misleading material.

We may moderate or remove content where reasonably necessary to enforce these Terms, protect users, comply with law, or maintain the integrity and security of the Services.

12. Privacy & Account Deletion

Our collection and handling of personal information is described in our Privacy Policy. BoostBridge account holders may request account deletion through supported account settings in the Android app or through our public account deletion page.

Account deletion is subject to our disclosed data-retention practices. Certain transaction, invoice, payment, fraud-prevention, dispute, accounting, tax, legal, or regulatory records may be retained where required or permitted by applicable law.

13. Suspension & Termination

We may restrict, suspend, or terminate access where reasonably necessary because of a material breach of these Terms, unlawful activity, fraud or security risk, payment abuse, misuse of the Services, or legal/regulatory requirements.

You may stop using the Services at any time and may use available account-deletion options. Termination does not automatically cancel amounts properly due for work already performed or eliminate provisions that by their nature should survive termination.

14. Service Availability & Third-Party Services

We work to keep the Services available and reliable, but uninterrupted or error-free operation cannot be guaranteed. Maintenance, internet failures, hosting issues, third-party outages, payment-provider interruptions, platform changes, security events, or other circumstances may temporarily affect availability.

Third-party services, websites, platforms, payment providers, or integrations are governed by their own terms and practices. BoostBridge is not responsible for a third party's independent systems or decisions except to the extent required by applicable law.

15. Disclaimer & Limitation of Liability

To the maximum extent permitted by applicable law, the Services are provided on an "as available" basis and BoostBridge disclaims warranties that cannot reasonably be made regarding uninterrupted availability or third-party business outcomes.

To the maximum extent permitted by law, BoostBridge Marketing Limited and its directors, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the Services. Where liability cannot lawfully be excluded, our aggregate liability for a claim will not exceed the amount paid to BoostBridge for the specific service giving rise to that claim, except where applicable law requires otherwise.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold BoostBridge harmless from third-party claims, losses, or reasonable costs arising from unlawful customer-provided materials, your material breach of these Terms, or your infringement of third-party rights, except to the extent caused by BoostBridge's own unlawful conduct or where such indemnification is prohibited by law.

17. Governing Law & Disputes

These Terms are governed by the laws applicable to BoostBridge Marketing Limited in Hong Kong, without prejudice to mandatory consumer protections that may apply in your country of residence.

Before commencing formal proceedings, we encourage you to contact us so that we can attempt to resolve the matter in good faith. Subject to mandatory applicable law, disputes relating to these Terms or the Services will be submitted to the competent courts of Hong Kong.

18. Changes to These Terms

We may update these Terms to reflect changes to the Services, Android application, payment methods, business practices, or legal requirements. The "Last Updated" date displayed at the top of this page identifies the current version.

Where required by law, we will provide appropriate notice of material changes. Continued use of the Services after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

19. General Terms

If a provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law. A failure to enforce a provision is not a waiver of that provision. These Terms, together with policies and project-specific written terms incorporated by reference, form the applicable agreement concerning use of the Services.

20. Contact Us

For questions regarding these Terms, your account, an order, or a legal notice, contact BoostBridge using the information below.

BoostBridge Legal & Support

Terms, account, service, or formal legal inquiries.

help@boostbridgemarketing.com

BoostBridge Marketing Limited
Office 3906, 39th, 99 Queen's Road Central, Central, Hong Kong
Business Registration No. 80408767