Privacy Policy

1. Introduction & Scope

Welcome to BoostBridge Marketing Limited ("BoostBridge", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use the BoostBridge Marketing website, the BoostBridge Android mobile application, our client portal, and related digital marketing and professional services (collectively, the "Services").

By using the Services, you acknowledge the practices described in this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will request that consent separately.

2. Information We Collect

The information we collect depends on how you interact with BoostBridge. It may include:

• Account & Identity Data: name, account identifier, email address, phone number, login credentials, and profile information.
• Contact & Billing Data: billing name, billing address, city, state or province, postal or ZIP code, country, telephone number, and related contact details supplied during checkout or account management.
• Order & Project Data: selected services, project titles, project requirements, descriptions, budgets, order history, project status, files or information you choose to provide, and other details necessary to perform the requested service.
• Communications: project messages, support communications, customer-service requests, reviews, and other correspondence you send through our Services.
• Payment & Transaction Data: invoice number, order number, amount, currency, payment status, transaction or payment reference, payment method type, and limited card information such as card brand and last four digits when made available by our payment processor. BoostBridge does not store your full payment-card number or card security code.
• Technical & Security Data: IP address, device or browser information, operating system, application/platform information, authentication/session information, security logs, and similar technical information reasonably necessary to operate and protect the Services.
• Usage Data: information about how you interact with our website, Android application, client portal, services, and features.

3. How We Use Information

We use personal information for legitimate business purposes connected with providing and protecting the Services, including to:

• Create, authenticate, administer, and secure your BoostBridge account.
• Process service requests, orders, project requirements, payments, invoices, and transaction confirmations.
• Deliver, manage, and support digital marketing, design, SEO, social media, and other professional services you request.
• Provide project tracking, customer support, account management, and project communications.
• Prevent fraud, abuse, unauthorized access, payment misuse, and other security incidents.
• Maintain business, financial, tax, accounting, dispute, and compliance records where required or permitted by law.
• Improve the reliability, usability, security, and performance of our Services.
• Communicate important service, account, policy, security, or transaction information.

4. Payments & Stripe

BoostBridge uses Stripe as a payment-processing provider for supported transactions. When you choose to pay, payment and billing information necessary to process the transaction may be transmitted directly to Stripe. Stripe processes payment information under its own terms and privacy practices.

BoostBridge may receive and retain transaction-related information from Stripe, such as payment status, transaction identifiers, amount, currency, payment-method type, card brand, and the last four digits of a card. We do not intentionally store full card numbers or card security codes on BoostBridge servers.

You can review Stripe's privacy information at Stripe Privacy Policy.

5. When We Share Information

We do not sell personal information to advertisers. We may disclose information only when reasonably necessary for the purposes described in this Policy, including:

• Payment processors: including Stripe, to process and verify payments and handle related transaction functions.
• Hosting, infrastructure, email, security, and technical providers: when needed to operate, secure, maintain, or communicate through the Services.
• Personnel and service providers: employees, contractors, or professional providers who need appropriate access to perform or support your requested project or service and who are subject to suitable confidentiality or contractual obligations.
• Legal and safety disclosures: where disclosure is required by law, legal process, regulatory obligation, or reasonably necessary to protect rights, safety, security, prevent fraud, or resolve disputes.
• Business transactions: where information is transferred as part of a merger, acquisition, restructuring, financing, or sale of all or part of the business, subject to applicable law.

6. Cookies, App & Technical Technologies

Our website may use cookies or similar technologies for essential functionality, security, session management, preferences, and service performance. The Android application may use local application storage or authentication tokens necessary to keep you signed in and provide requested features.

We do not describe a separate advertising-tracking program in this Policy unless such functionality is actually implemented. If our tracking practices materially change, we will update this Policy and any required consent or Google Play disclosures before using the new functionality where required.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. These measures may include access controls, authentication, encrypted network connections where supported, restricted administrative access, and security monitoring.

No internet, mobile, or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and should contact us if you believe your account has been compromised.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing requested services, maintaining your account, completing projects, supporting transactions, resolving disputes, preventing fraud, enforcing agreements, and meeting legal, tax, accounting, regulatory, or record-keeping obligations.

Retention periods vary depending on the type of information and the reason it is processed. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

9. Account & Data Deletion

BoostBridge Android app users can request permanent account deletion from the account/profile area of the app. Users can also initiate account deletion through our public account-deletion page: Delete BoostBridge Account.

Account deletion removes the BoostBridge user account and associated app account data that is not required to be retained. Certain transaction, invoice, payment, fraud-prevention, dispute, tax, accounting, legal, or regulatory records may be retained for the period required or permitted by applicable law or legitimate compliance obligations. Retained records will not be kept longer than reasonably necessary for those purposes.

10. Your Privacy Rights & Choices

Depending on your location and applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible personal information.
• Object to or request restriction of certain processing.
• Request a portable copy of certain information where applicable.
• Withdraw consent where processing is based on consent, without affecting processing that was lawful before withdrawal.

Rights vary by jurisdiction and may be subject to legal exceptions. We may need to verify your identity before processing certain requests.

11. Children's Privacy

BoostBridge is intended for business customers and is not directed to children. We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. International Processing

BoostBridge Marketing Limited operates internationally and our service providers may process information in countries other than the country in which you reside. Where required, we take reasonable steps to use appropriate contractual, organizational, or legal safeguards for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our Services, Android application, business practices, service providers, legal obligations, or regulatory requirements. The "Last Updated" date at the top of this page indicates when the current version became effective.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or an account/data request, please contact us: